SmartLogics Services

The success of an organization depends on the performance of the employees at the workplace. Without having any tool for   field service management , it’s become complicated to know work assignment and completion time which directly affect the quality of services and company reputation. It’s necessary to line up all the activities according to customer priorities to reduce inefficiency in work.   CMMS software for industrial maintenance   helps keep track of your maintenance program and customer service records on a cloud-based service. However, the manager can easily access the technician work report in the blink of an eye. We have introduced a tool to solve your all filed service problems, named Service CRM. With CRM, one can alleviate the overworking of your service engineers. Let’s discuss five ways to get the best reasons to turn down the workload of the maintenance staff- 1) Preventive Maintenance Management ensures technicians quick access to work orders Having...

AMC Management makes customer and business man happy for longer time Small business can manage their AMC service by using  Service CRM software,  to create new contract go to add “New” and for old product customer select “AMC”. When you select a client the software will automatically fetch customer detail from customer master. You need to select the AMC period, according to customer’s requirements. Specify the AMC start date, software will calculate the end date based on AMC period. Service business man can manage multiple terms and conditions against the customer. User Friendly software brings delightful customers You can enter the product detail and mention the serial no to identify which product is under AMC and Warranty contract by using  Service CRM . In additional, you can put the product accessories or any other detail related to the product for your reference. The best benefit of CRM is to enter quantity and cost per product. You can put the tax as applicable and ...